{"id":8557,"date":"2025-08-15T14:39:15","date_gmt":"2025-08-15T07:39:15","guid":{"rendered":"https:\/\/bukitelephantpark.com\/store\/?page_id=8557"},"modified":"2025-08-20T03:19:25","modified_gmt":"2025-08-19T20:19:25","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/bukitelephantpark.com\/store\/refund_returns\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8557\" class=\"elementor elementor-8557\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8bef8ab e-con-full e-flex e-con e-parent\" data-id=\"8bef8ab\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f68753f elementor-widget elementor-widget-text-editor\" data-id=\"f68753f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Bukit Elephant Park\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd7bd1c elementor-widget elementor-widget-heading\" data-id=\"dd7bd1c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms &amp; Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bbcd2b6 e-flex e-con-boxed e-con e-parent\" data-id=\"bbcd2b6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ec4fd85 e-con-full e-flex e-con e-child\" data-id=\"ec4fd85\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f3f233 elementor-widget elementor-widget-heading\" data-id=\"7f3f233\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">    Souvenir Shop \u2013 Terms &amp; Conditions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fff5af8 elementor-widget elementor-widget-text-editor\" data-id=\"fff5af8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Applicability<\/h4>\n\n<p>These Terms &amp; Conditions apply exclusively to purchases made through the Souvenir Shop. They do not apply to any tour bookings, ticket purchases, or other services offered by our company. Separate terms may apply to tour bookings and related services.<\/p>\n\n<h4>Changes to Terms<\/h4>\n\n<p>We reserve the right to update or modify these Terms &amp; Conditions at any time without prior notice. The version published on this website at the time of your order will apply to your purchase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3909346 elementor-widget elementor-widget-html\" data-id=\"3909346\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"shop-policy\">\r\n\r\n\r\n\r\n    <h4>1. Order Processing & Shipping<\/h4>\r\n    <ul>\r\n       <li>We ship worldwide from Thailand.<\/li>\r\n    <li>Orders are processed within <strong>1\u20133 business days<\/strong> (excluding weekends and holidays).<\/li>\r\n    <li>Delivery times: <strong>2\u20135 business days<\/strong> within Thailand; <strong>7\u201321 business days<\/strong> internationally, depending on courier and destination.<\/li>\r\n    <li>Shipping fees are calculated at checkout based on weight, size, and destination.<\/li>\r\n    <li>You will receive a tracking number via email once your order has shipped.<\/li>\r\n    <li>International customers are responsible for any <strong>customs duties, taxes, or import fees<\/strong> imposed by their country.<\/li>\r\n    <li>We are not responsible for delays caused by customs, weather, or courier issues. Please contact us within <strong>7 days<\/strong> if your order is lost or damaged.<\/li>\r\n    <\/ul>\r\n\r\n    <h4>2. Pricing & Payment<\/h4>\r\n    <ul>\r\n        <li>All prices are listed in <strong>Thai Baht<\/strong> <\/li>\r\n        <li>Accepted payment methods include Credit\/Debit Card, Alipay, and Thai Mobile Banking.<\/li>\r\n        <li>Prices are subject to change without prior notice.<\/li>\r\n    <\/ul>\r\n\r\n    <h4>3. Product Descriptions<\/h4>\r\n    <ul>\r\n        <li>We strive for accuracy in product descriptions and images. Slight variations in color or appearance may occur due to lighting or screen settings.<\/li>\r\n        <li>Availability is subject to stock; in the event an item is out of stock after purchase, we will issue a full refund.<\/li>\r\n    <\/ul>\r\n\r\n    <h4>4. Cancellation & Refund Policy<\/h4>\r\n    <ul>\r\n        <li>Cancellations are accepted within <strong>24 hours<\/strong> of placing the order if the item has not yet been shipped: <strong>Full refund<\/strong>.<\/li>\r\n        <li>Orders that have already been shipped cannot be cancelled.<\/li>\r\n        <li>Defective or incorrect items must be reported within <strong>7 days<\/strong> of delivery for replacement or refund.<\/li>\r\n        <li>Refunds will be processed to the original payment method within <strong>7\u201314 business days<\/strong> after we receive the returned item.<\/li>\r\n        <li><strong>No returns<\/strong> are accepted for non-defective items.<\/li>\r\n        <li>Non-refundable items include perishable goods, personal care products, custom-made items, and sale items.<\/li>\r\n    <\/ul>\r\n\r\n    <h4>5. Customs & Duties<\/h4>\r\n    <ul>\r\n        <li>International customers are responsible for any customs duties, taxes, or import fees applied by their local authorities.<\/li>\r\n    <\/ul>\r\n\r\n    <h4>6. Liability<\/h4>\r\n    <ul>\r\n        <li>We are not liable for damages caused by improper use of products.<\/li>\r\n        <li>Responsibility for the order transfers to the customer once it is delivered, except in cases of defects.<\/li>\r\n    <\/ul>\r\n\r\n    <h4>7. Contact Information<\/h4>\r\n    <p>For any questions regarding these Terms & Conditions, please contact us at:<br>\r\n    \ud83d\udce7 <strong> info@bukitelephantpark.com<\/strong><br>\r\n    \ud83d\udcde <strong>(+66)98-439-2999<\/strong><\/p>\r\n\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Bukit Elephant Park\u00a0 Terms &amp; Conditions Souvenir Shop \u2013 Terms &amp; Conditions Applicability These Terms &amp; Conditions apply exclusively to purchases made through the Souvenir Shop. They do not apply to any tour bookings, ticket purchases, or other services offered by our company. Separate terms may apply to tour bookings and related services. Changes to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8557","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bukitelephantpark.com\/store\/wp-json\/wp\/v2\/pages\/8557","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bukitelephantpark.com\/store\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bukitelephantpark.com\/store\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bukitelephantpark.com\/store\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bukitelephantpark.com\/store\/wp-json\/wp\/v2\/comments?post=8557"}],"version-history":[{"count":34,"href":"https:\/\/bukitelephantpark.com\/store\/wp-json\/wp\/v2\/pages\/8557\/revisions"}],"predecessor-version":[{"id":8653,"href":"https:\/\/bukitelephantpark.com\/store\/wp-json\/wp\/v2\/pages\/8557\/revisions\/8653"}],"wp:attachment":[{"href":"https:\/\/bukitelephantpark.com\/store\/wp-json\/wp\/v2\/media?parent=8557"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}